Privacy Policy

We value your privacy, which is why we have created a comprehensive privacy policy to ensure you feel safe while browsing and shopping on our site. Learn what information we collect, how we use it, and what measures we take to protect your information. Our goal is to provide you with a comfortable shopping experience and peace of mind knowing that your information is secure. This document was created in accordance with the GDPR, the European General Data Protection Regulation. Read on to learn more about our privacy practices.

PERSONAL DATA CONTROLLER

Manufaktura Tekstylna Sp z o.o. Polska, Łódź, ul. Elbląska 24 NIP 7292751589 KRS 0001057009

If you wish to contact us regarding our processing of your personal data, please write to us at the following e-mail address: tmlodz2023@gmail.com

YOUR RIGHTS

You have the right to:

• Request access to your personal data, including receiving a copy of it (Article 15 of the GDPR or, where applicable, Article 13(1)(f) of the GDPR).
• Rectify your data (Article 16 of the GDPR).
• Request deletion of your data (Article 17 of the GDPR).
• Request restrictions on processing your data (Article 18 of the GDPR).
• Transfer your data to another controller (Article 20 of the GDPR).

You also have the right to:

• Object to the processing of your data at any time:
  • For reasons relating to your particular situation, in relation to data processing based on Article 6(1)(f) of the GDPR (i.e., our legitimate interest) (Article 21(1) of the GDPR).
  • If the data is used for direct marketing purposes, to the extent related to such marketing (Article 21(2) of the GDPR).

Please contact us if you wish to exercise your rights. You can object to the use of cookies (see below) via your browser settings.

If you believe that your data is being processed unlawfully, you can file a complaint with the Office for Personal Data Protection.

PERSONAL DATA AND PRIVACY

When you use our website, we may collect certain personal information, such as your name, surname, email address, phone number, mailing address, as well as data about the devices you use (IP address, browser type, language, access time, and referral address). We process this data only for the purposes of fulfilling orders, customer service, and improving our services.

Below you will find detailed information on the processing of your data depending on the actions you take.

Creating an Account on the Website

• Purpose: Performance of the contract for the provision of the account service on the website.
• Basis: Service provision contract (Article 6 (1) (b) of the GDPR).
• Retention Period: Until the account is deleted.
• Consequences of Not Providing Data: Inability to create an account and use its functions.

Contacting Us (e.g., to Submit an Inquiry)

• Purpose: To handle your inquiries.
• Basis: Contract or actions at your request (Article 6 (1) (b) of the GDPR) or our legitimate interests (Article 6 (1) (f) of the GDPR).
• Retention Period: For the duration of the contract or until the claims expire.
• Consequences of Failure to Provide Data: Inability to respond to the inquiry.

Browser Settings or Similar Actions for Analytical Purposes

• Purpose: To analyze website usage in order to adapt it to user needs.
• Basis: Our legitimate interest (Article 6 (1) (f) of the GDPR).
• Retention Period: Until cookies expire or are deleted.
• Consequences of Not Providing Data: Your preferences will not be taken into account in the website development process.

Consent to Receive Marketing Materials (e.g., Special Offers)

• Purpose: Sending marketing materials.
• Basis: Your consent (Article 6 (1) (a) of the GDPR).
• Retention Period: Until consent is withdrawn.
• Consequences of Not Providing Data: Inability to receive marketing materials.

Newsletter Subscription

• Purpose: Sending the newsletter.
• Basis: Service provision contract (Article 6 (1) (b) of the GDPR).
• Retention Period: Until you unsubscribe from the newsletter.
• Consequences of Failure to Provide Data: Inability to receive the newsletter from the website.

Activities That May Result in Claims Related to the Website or Our Services

• Purpose: To establish, pursue, or defend legal claims.
• Basis: Our legitimate interest (Article 6 (1) (f) of the GDPR).
• Retention Period: Until the claims expire.
• Consequences of Failure to Provide Data: Inability to establish, pursue, or defend claims.

DATA PUBLICATION

If you decide to leave a comment, its content and your name will be visible to other users. Your email address will not be published unless you choose otherwise.

ANALYTICS

We use analytics tools, such as Google Analytics, to better understand how users interact with our website. These tools may collect anonymous data about user visits, such as page views, time spent on the site, and user preferences. This data helps us improve our services and tailor the site to our customers' needs. Analytics are performed on the site to improve usability when you allow it.

DATA SECURITY

We take measures to protect your data, including encrypting your connection with an SSL certificate.

COOKIES

Our website uses cookies, which are small text files stored on your device. These files help us remember your preferences, making it easier for you to use our site. You can disable cookies by changing your browser settings, but some features of the site may not function properly.

Cookies are used for:

• Remembering sessions,
• Statistics,
• Marketing,
• Providing store features.

To learn how to manage cookies, including how to disable them in your browser, you can use your browser's Help function by pressing the F1 key. You will also find instructions for specific browsers on the relevant pages:

• Firefox
• Chrome
• Safari
• Internet Explorer / Microsoft Edge

Below we provide information about the functions of our cookies and their validity periods:

• Cookie Name: _ga
  Validity Period: Session time
  Function: Tracking internet traffic

You can use your browser settings to:

• Delete cookies,
• Block their use in the future.

In these cases, we will no longer process them. You can find more information about cookies on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external companies that help us run our business. We provide them with your data, which is processed by them solely on our behalf.

Below is a list of recipients of your data:

• Action: Any actions related to the functioning of the website
  Data Recipients: Hosting service provider
  Data Transfer Outside the EU: No

• Action: Working with Sales Software
  Data Recipients: Sales management software provider
  Data Transfer Outside the EU: No

• Action: Using the site with analytics enabled
  Data Recipients: Analytical service provider
  Data Transfer Outside the EU: No

• Action: Placing an order on the website
  Data Recipients: Payment service provider
  Data Transfer Outside the EU: No

• Action: Delivery of goods (if personal collection is not selected)
  Data Recipients: Courier service provider
  Data Transfer Outside the EU: No

• Action: Working with office software
  Data Recipients: Standard office software provider (including email service)
  Data Transfer Outside the EU: No

• Action: Newsletter subscription or consent to marketing communications
  Data Recipients: Service provider for sending marketing and information materials
  Data Transfer Outside the EU: No

• Action: Participation in a service satisfaction survey
  Data Recipients: Provider of product review and comparison platforms
  Data Transfer Outside the EU: No

• Action: Contacting us (e.g., for inquiry)
  Data Recipients: Supplier of standard office software
  Data Transfer Outside the EU: No

And in addition:

• Relevant public authorities to the extent that we are obliged to provide them with data.

CONTACT

If you have any questions regarding the Privacy Policy and the processing of personal data, please contact us at the following e-mail address: tmlodz2023@gmail.com  or at the following address: Polska, Łódź, ul. Elbląska 24.

SUMMARY

Remember that you have every right to protect your personal data and to exercise the rights granted to you. We encourage you to review our Privacy Policy regularly to stay up to date with any changes that may occur.

We care about your privacy and data security and strive to be transparent about the processing of your personal data. If you have any questions or concerns about the processing of your data, please do not hesitate to contact us.

Thank you for your trust and for choosing our services!